Abstract

PALERMO, Hernán M.  and  MOLINA, Juan Ignacio. Digital delivery platforms and the de-externalization of work. Trab. soc. [online]. 2022, vol.23, n.39, pp.439-453.  Epub July 01, 2022. ISSN 1514-6871.

This article is part of an investigation that approaches the labor world of the delivery platform workers. Particularly, we focus on the daily labor of these workers, analyzing their work experience in a magnified uncertainty context. By uncertainty, we refer to two interrelated processes: on one hand, the instability and job insecurity that characterizes the platforms -a structural uncertainty; on the other hand, the one that comes from the labor process itself, which is experienced as a result of daily situations that alter the expected development of a workday. In this context, workers develop various practices and labor skills aiming to turn that uncertainty into large spaces of certainty. This is: to internalize what is presented to them as external. In other words, de-externalize the work experience.

Keywords : workers; digital platforms; labor uncertainty; resistance.

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