Abstract

ZURBRIGGEN, Cristina  and  GONZALEZ LAGO, Mariana. Co-Creating Public Value: Challenges for Latin America. Rev. iberoam. cienc. tecnol. soc. [online]. 2015, vol.10, n.30, pp.143-171. ISSN 1850-0013.

The growing complexity, diversity and dynamism of public problem-solving in contemporary societies has led to concepts related to social innovation, public innovation, open innovation and co-creation, as descriptive categories that explain a new emerging paradigm of collaborative and experimental governance. Within this framework, there is a systematic increase in the processes that explore and rethink citizen and community involvement to facilitate an active role in the co- creation of public services and policies. Thus, multiple innovative initiatives to solve public problems emerge globally, while governments innovate, to different extents, in the design of services and policies by incorporating collaborative and creative ways to integrate design approaches (design thinking, participatory design) as tools to foster change. Concurrently, the web 2.0, social media and different forms of open government contribute to these collaborative processes. This article explores the distinctive elements of these new co-creation modes, providing examples of different global and regional initiatives; and poses a number of questions around these challenges and open issues for Latin America.

Keywords : Social innovation; Public innovation; Co-creation; Co-design.

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