Abstract

RUEDA FIERRO, Iván et al. Organizational learning and its link with communication. SaberEs [online]. 2020, vol.12, n.1, pp.73-85. ISSN 1852-4418.

The objective of this research is to analyze organizational learning and its relationship with communication, through a review of its theoretical foundations and the identification of the most representative variables of these contributions in the organizational context. It is concluded that communication is recognized as a critical factor in the processes of knowledge and interaction of groups and has become the main source of competitive advantage for organizations, whose creation will depend on the organizational conditions present. When an organization has an organizational culture based on learning, the knowledge of the staff is integrated and generates solutions for the problems. For this cycle it is required that the managers of the organizations assume with leadership the process of knowledge management, together with the commitment of the personnel and align the strategy with the organizational culture. Consequently, under these conditions the generation, diffusion and transfer of knowledge will be allowed. It is important for institutions to know and control the relationship between the communication style used and the knowledge processes.

Keywords : Organizations; Organizational  communication; Typologies  of  organizational learning.

        · abstract in Spanish     · text in Spanish     · Spanish ( pdf )