INTRODUCTION:

The COVID-19 pandemic affected both rhythms and frequencies of substance use as well as its approach. The aim was to analyze the changes in substance use and in territorial community centers related to health care demand, along with limitations and opportunities to provide solutions in the context of a social and health crisis.

METHODS:

A qualitative research was conducted through 10 interviews to employees working in territorial community centers in the Metropolitan Area of Buenos Aires. The secondary data were collected through web search engines in official sites.

RESULTS:

Variations in substance use and frequencies have been identified. There was a higher psychosocial vulnerability among the population. Inquiries related to access to rights were the most frequent ones. The remote modality and the use of digital tools allowed some interventions to continue, but at the same time they had limitations (such as work overload). The strategies implemented to facilitate accessibility varied. Teams reported a complex adaptation to new modalities and dynamics of care, assistance and support.

DISCUSSION:

The pandemic has shown the invaluable role played by territorial community centers. It is of utmost importance to provide human resources and necessary materials to extend and strengthen the network of territorial community centers.

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