Abstract

DAMIAN, Ieda Pelógia Martins  and  CABERO, María Manuela Moro. Inter-relações entre gestão do conhecimento e memória organizacional. Palabra clave [online]. 2020, vol.10, n.1, pp.106-106. ISSN 1853-9912.  http://dx.doi.org/https://doi.org/10.24215/18539912e106.

Because it is a resource of fundamental importance for the creation of sustainable competitive advantages for organizations, knowledge and its management represent a field where research and studies must be developed and deepened in a continuous way, in order to generate benefits for all agents involved such as organizations, employees, collaborators, partners, customers, governments and citizens. Despite its strategic position, considerable organizational knowledge is lost due to the deficient creation, acquisition, management and conservation of organizational memory. To achieve organizational success, knowledge management and organizational memory must keep the same step, since it is understood that organizational memory is explicit internal and external knowledge, for its use and reuse. The aim of the study is to highlight the similarities and completeness between both concepts for organizations to understand the importance of coordinating them jointly and thus obtaining the desired results. To this end, this study carried out a survey of publications in the area of ​​Information Science, a science that studies the topics covered. Through this survey, the following premise was verified: it is not possible to implement the full management of knowledge in an organization without adequate coordination with its organizational memory.

Keywords : Knowledge management; Organizational memory; Information Science; Qualitative bibliometric study.

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