Resumen

DELGADO ARANDA, Miguel Ángel  y  DE PAULA PINTO, José Simão. Business and information technologies: An overview of Bolivia and South America. Rev. iberoam. cienc. tecnol. soc. [online]. 2015, vol.10, n.29, pp.147-171. ISSN 1850-0013.

The new information and communication technologies are vital tools in the new contexts of the age of information and knowledge, for public institutions and the private sector as well. This analysis of documents and bibliography recovers and presents studies related to the business sector, and the information technologies in South America, with a special focus on the Plurinational State of Bolivia. It portrays an overview of the statistics related to these sectors through an analysis of the metrics provided by renowned international organizations such as the World Bank. In addition, it describes some visits to public institutions and education institutes in Bolivia by one of the authors, with the purpose of finding primary sources of information on current and future courses of action taken by small companies. Information and communication technologies are seen as instruments that should contribute to administrative, productive, and developmental business processes, which must be an accompanied by knowledge and information management as collaborative pillars towards the development of a society in its different types of organizations.

Palabras clave : Information technologies; Business; Knowledge management; Innovation.

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