Introduction:

Hospital emergency system is the indispensable threshold to enter the care system. With screening of consultations, it can be given; agility, efficiency and accurate coordination in diagnosis and treatment, providing a dynamic transit to maintain the balance between medical care and resource optimization, with the use of health indicators as a basic tool for assessing and improving work.

Materials and methods:

Observational, longitudinal, retrospective study corresponding to the Syrian Lebanese Hospital of the City of Buenos Aires, enrolled in 2018. Proportions, simple arithmetic mean, group, and standard deviation of grouped data were used.

Results:

31 700 consultations were registered; 77.24%, 24 485 belong to the National Institute of Social Service for retirees and pensioners; 22.76% (7215) consultations, to other Social Works. The months of greatest attention were: August (n = 2372), September (n = 2318) and October (n = 2278). The triage screened by pathology, assigning priority, optimized time and resources, being interned, 3999 (13%); were assigned to age ranges: under 20 years (n = 25), 20 to 39 (n = 241), 40 to 59 (n = 351), 60 to 79 (n = 170), over 80 years (n = 1812); average age of 69 years and 75 years for data grouped by interval. Standard deviation: 17. 11 beds available. Daily average permanence: 10.97. Percentage occupancy: 99.54%. Average permanence: 1.005. Bed rotation: 40.13. Emergency service mortality rate: 2.57.

Conclusion:

The Medical Emergency Service has an occupancy rate of 99.54%, corresponding to an age group of over 60 years. This leads to having an effective dynamism that is reflected in the bed rotation of 40.13.

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