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Interdisciplinaria
versão On-line ISSN 1668-7027
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LUPANO PERUGINI, María Laura e CASTRO SOLANO, Alejandro. Influence of organizational virtues on satisfaction, commitment and job performance in Argentinean organizations. Interdisciplinaria [online]. 2018, vol.35, n.1, pp.171-188. ISSN 1668-7027.
This study is based on Positive Organizational Scholarship (POS). This perspective tries to integrate classical organizational studies (which analyze the negative conditions) with a positive perspective that analyzes variables that contribute to optimal results and not just those which impede them (Cameron & Spreitzer, 2012). This research aimed to analyze influence of organizational virtues on job satisfaction, organizational commitment and individual and organizational performance levels. For this purpose, an instrument for measuring these virtues was adapted Positive Practices Survey (Cameron, Mora, Leutscher & Calarco, 2011). The original instrument has 29 items and six dimensions: Dignity and respect, Support, Caring, Meaning, Inspiration and Forgiveness. The adapted version Organizational Virtues Inventory (IVO) has 13 items and three dimensions: Support and respect, Meaning and Inspiration, Forgiveness. This instrument utilizes a 5-point Likert scaling format ranging from 1: completely disagree to 5: completely agree. A convenience sample of 569 Argentinean employees was studied. The mean age was 36.3 years old. The majority of the participants lived in Buenos Aires. The participants belong to public companies (n = 79) and private companies (n = 379). For data collection was used: Organizational Virtues Inventory (IVO), Organizational Commitment Scale, Job Stress Questionnaire, Life Satisfaction Scale (SWLS), Workplace Well-Being Scale (BIEN-T), and surveys designed ad-hoc: sociodemographic, organizational, job satisfaction, organizational and individual performance surveys. Data analysis was conducted using SPPS 18.0, AMOS 16.0, and EQS 6.2. Regarding data analysis, first, the original instrument was translated. The method used for translation was forward translation. Two researchers were involved in the translation process. Both have a PhD in Psychology and a good command of the English language. Then, an exploratory factor analysis was performed; as a result of this process 13 items, that had high factor loading in more than one factor, were eliminated. The resulting structure was three factors that explain 64% of the total variance. This structure was also confirmed using confirmatory analysis. In this process another three items were eliminated, so the final version of the Organizational Virtues Inventory (IVO), has 13 items. Furthermore, IVO has shown excellent internal consistency (Support and respect: .89; Meaning and Inspiration: .87; Forgiveness: .75). On the other hand, it was obtained evidence of criterion validity because the results positively correlated with measures of employee well-being, and were negatively associated with measures of job stress. As a whole, the current findings confirm that IVO is a valid and reliable instrument for research purpose based on POS. The most important objective of this study was to analyze direct and indirect influence of organizational virtues on job satisfaction, organizational commitment and individual and organizational performance levels. For this purpose, it was developed a model of structural equations (SEM) with EQS. It was hypothesized a direct effect of organizational virtues on levels of job satisfaction and of organizational / individual performance. Also, a direct effect of job satisfaction on organizational commitment was hypothesized. Finally, it was hypothesized an indirect effect of organizational virtues on levels of performance (organizational and individual) having satisfaction and commitment as mediating variables. The results showed an effect direct of virtues on performance and job satisfaction levels (which in turn influence the organizational commitment). No indirect influence on performance, taking satisfaction and commitment as mediating variables, was verified. These findings demonstrate, as has been proposed in previous research (e.g., Cameron et al., 2011; Lyubomirsky et al., 2005), that the perception of virtuous practices of the organization in which people work collaborates to feel satisfied with their work, wishing to stay in it and have better performance levels.
Palavras-chave : Organizational virtues; Organizational commitment; Job satisfaction; Performance.