Resumo

CASTELLANO, Nélida del Carmen  e  LOPEZ, Esteban Damián. Comparative study of the components of quality of working life. Vis. futuro [online]. 2021, vol.25, n.1, pp.75-90. ISSN 1668-8708.  http://dx.doi.org/https://doi.org/10.36995/j.visiondefuturo.2021.25.01.003.es.

Our line of research in 17 years has been total quality and its problems in SMEs of Córdoba. Until now, we had not studied the concept of Quality of Working Life (QWL). This project is part of a larger one that integrates the Current Population Challenges program, where we have included the QWL, because we understand that a current population challenge is to study the factors that affect it: unemployment, underemployment, precarization, economic crisis, gender issues that have not been surpassed in years, preconceptions about the lower capacity of female decision-making against the male, among others. In recent months, an additional, unthinkable and serious factor, such as Covid-19 quarantine, has come to further complement people's work and thus this concept. The QWL study is a young field, where authors do not agree on identical dimensions and variables for measurement. As a first stage, we have compared updated studies and added factors due to the impact of total quality and Covid-19 quarantine, for building a superior model for decision-making and a questionnaire which we have probed in some organizations.

Palavras-chave : Quality of working life; Dynamic processes; Total quality; Continuous Improvement; Teleworking.