Resumo

PAZ, Fábio J.; SILVEIRA, Clóvis; KRASSMANN, Aliane  e  TAROUCO, Liane M. R.. Perspectivas tecnológicas para o aprimoramento de chatbots educacionais em AIML. Rev. iberoam. tecnol. educ. educ. tecnol. [online]. 2017, n.20, pp.7-15. ISSN 1851-0086.

Conversational agents or chatbots have been increasingly exploited in education because they bring numerous benefits, as allowing students to interact and relate more humanly to virtual learning environments. Since the emergence of A.L.I.C.E. Project (1995) and the AIML language few open source solutions have emerged for the creation of chatbots. Despite ease of use, AIML has limitations inherent in rule-based logic about input and output patterns. This article discusses open source possibilities for the development of conversational agents, presenting suggesting ways of improving the use of AIML by adding the use of the JavaScript programming language and the access to external databases. Results of the study point to some solutions the mentioned techniques, providing the chatbot to have greater possibilities of search and answers.

Palavras-chave : Chatbot; Conversational agents; Database; JavaScript; AIML.