Resumo

DOMINGUEZ, Lorena Mariel. Users, Internet, and the librarian: user study about online resources. Inf. cult. soc. [online]. 2008, n.18, pp.57-76. ISSN 1514-8327.

At present, the Internet is an important information and communication medium that, in many cases, replaces the library. However, due to the digital gap and the lack of that medium, there is a space for the librarian related to information service development based on the Internet such as an institutional web page; electronic query; alert services and selective dissemination of web information; online searches assistance, access to charged information resources; etc. By means of a user study, consisting of a survey answered by 400 users of the Newspapers Library and United Nations Direction of the Argentinean Library  «Dr. Juan Álvarez» (Rosario) in 2006, all requirements to those services could be known.

Palavras-chave : User Study; Internet; Librarian Services; Informative Behaviour; Survey.

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